We have a Samsung gas oven. It has been a satisfactory kitchen appliance for several years now, except for the lack of weekly baking of things like cookies – chocolate chip, peanut butter, snicker doodle, molasses, ginger snap, oatmeal raisin, and so on. Oh! And brownies – dark fudge and blond brownies for sure. And cakes.
But then there is the situation with the burner knobs that I’m meaning to talk about. Seems we have three knobs that have developed cracks around the knob collar which contains a tension sleeve of sorts within the hole that mates to the stove. The knob itself is plastic, which is why Samsung says not to leave your oven door open when the oven is “hot”. Can you say melted plastic knobs? Inside the back portion of the knob is a large thick “washer” held in place by two screws. This washer gives the knob its weighted feel. On one of our knobs a few pieces have now broken from the collar (see photo).
The knobs cost about $50 each from the vendor to replace, which would be $150 for the currently defective knobs. Can you say outrageous? Come on Samsung. Anyway, a quick perusal around the internet has found this to be a very common problem. Come on Samsung. Solutions range from replacing the knob with a new one to repairing the crack somehow. Given the price, the repair options seemed to grab my attention. Some recommended gluing with superglue and filling missing pieces or large cracks with filler (JB Weld, and others). Others still recommended putting a “sleeve” around the existing collar (there is room back there to do this). One person used a zip tie as the sleeve. Another person used a crimp hose clamp as the sleeve, and a few others incorporated a 1/2″ “pipe” sleeve that fit over the plastic collar. At any rate, there are options here.
The homemade repair options probably would cost anywhere from a couple dimes to a buck per knob. I’m all-in on the full metal sleeve over plastic collar repair. Samsung’s offer is still the same knob with no improvements. New ones will crack the same way until Samsung improves the design.
Home Repair=1, Samsung=0. Pricewise, not even close.
As i mentioned before, the knobs are plastic not Steel. But, with this home repair, they can be better and last longer than the original. Come on Samsung!